Frequently Asked Questions
Everything you need to know about your Roxy performance gear.
How do I determine the right size for my wetsuit or snow gear?
We provide detailed size charts on every product page. For the best fit, we recommend measuring your height, chest, and waist, then comparing them to our specific technical fit guides.
What is your return policy for performance equipment?
We offer a 30-day return window for all unused items in their original packaging. Please note that technical gear must have all original tags attached to qualify for a full refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear before your next trip or competition.
Are Roxy products covered by a warranty?
Yes, our high-performance gear, including wetsuits and outerwear, comes with a limited one-year warranty against manufacturing defects in materials and workmanship.
Do you offer international shipping?
We ship to over 50 countries worldwide. International delivery times vary by location, and any customs duties or taxes are calculated at checkout.
How should I care for my technical apparel to ensure longevity?
To maintain the integrity of waterproof coatings and neoprene, we recommend rinsing gear in fresh water after use and hanging it to dry out of direct sunlight.